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*These providers may not have been screened for state licensing required for your project.Angie's List recommends you confirm licensing for any pro you hire.
Angie's List uses the following criteria to certify businesses in our network:
Angie’s List businesses that you see presented as a potential match to your project request are paying to advertise their services. As part of their monetary investment, these participating businesses have been certified by Angie’s List. In order to advertise and become certified, businesses must meet our standards of certification, which include:
If a business's overall rating falls below a B (or if they fail to respond to a Complaint Resolution issue), we will no longer match them to you as a business or show them as an additional business on your project results page. We will also cease matching businesses to you in the event of their failure to maintain other customer satisfaction standards, like working with our Complaint Resolution Team to resolve members’ complaints or failing to have required state-level trade licensing.
Angie’s List has criminal background checks performed biennially on the principal/owner or relevant manager of all businesses that we match you to or present to you as an additional business.
When a company is added to the List, we ask them whether they are appropriately licensed, registered, bonded and/or insured. Since this information is self-reported, we strongly encourage you to check with the business and regulatory agencies in your area for their most up-to-date information. Visit our License Check tool to see which regulatory agencies you can contact to verify licensing.
Our Trade Licensing Department routinely checks state-level licensure for accuracy and contacts businesses who have missing or out-dated information. This is an ongoing effort that may never be perfectly complete due to the ever-changing licensing laws at local and state levels. Please help us make it better by letting us know when you spot a bad link or if you know of an agency we haven’t cited. Contact us at tradelicensing@angieslist.com.
While Angie’s List works hard to ensure that you are connected to quality businesses, it's ultimately up to you to choose the right business for your project. Angie’s List strongly recommends that you perform the following tasks when hiring any business to work on your home:
HomeAdvisor uses the following criteria to screen and approve service professional businesses at the time they apply for membership in our network:
We make sure that our service professional businesses carry any applicable state-level trade licensing for the services for which we match them to consumers.
We check the websites that consolidate state sex offender information in the state in which the owner/principal of the company is located to confirm that there is not a match based solely on the name of the owner/principal of the company.
For service professionals that are corporations or limited liability companies, we confirm that the business is registered in the state in which it is located.
HomeAdvisor verifies the social security number of the business owner/principal to confirm their identity. (This applies primarily to small businesses.)
We use third party data sources to conduct a criminal search, in the state in which the owner/principal of the company is located, for any relevant criminal activity associated with the owner/principal of the business, within the three years prior to such service professional's application for membership in the HomeAdvisor network. HomeAdvisor’s third-party vendor uses a national criminal database ("NCD") to screen our service professionals. The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, KS, KY, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY.
Corporate Accounts: Some Service Professionals are employees, franchisees, dealers, or independent contractors ("Corporate SP's") of larger national or corporate accounts ("Corporate Accounts"). In such event, you may be matched with the Corporate Account entity or with one of their Corporate SP's. The above screening criteria is not applicable to Corporate Accounts, and therefore, HomeAdvisor does not screen the Corporate Accounts or Corporate SP's. View Terms
While Angie’s List works hard to ensure that you are connected to quality businesses, it's ultimately up to you to choose the right business for your project. Angie’s List strongly recommends that you perform the following tasks when hiring any business to work on your home:
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We value you as a customer. Please let us know how we are doing.
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